• Merrill Therkelsen posted an update 11 months ago

    Increased attachment to complex cloud environments will increase the management challenges. Here, AI may help in at least four ways:

    Automate routine tasks: There’s a huge number of basic IT management tasks, like resource allocation and scaling, that is managed by an AI. Any where and then there could be a script, there might be an AI. Expect the AI can get to the level that it requires less work to create than the usual script.

    Analyze data: Be it customer usage patterns, sentiment analysis, workload impacts on resources, or all kinds of other areas of observation, AI provides insights into network operations and customer behavior that can improve reliability and highlight opportunities.

    Improve consumer experience: Expect AI to deliver front-end as well as second tier customer service via chat and email. Similarly, it puts users to the hands of machines, but it also frees up human technicians to help you with all the very complicated customer problems.

    New releases and business models: a lot more cloud services are finding a method to add an AI component like a value add. Expect this trend to boost with an increase of plus more techniques AI can streamline and help the humans that are carrying it out and using the services.

    Then, of course, there’s security. Having a security skills shortage and ever-increasing cybersecurity threats, preventing and mitigating attacks has to be a top-notch corporate priority – yet it’s additionally a greater and greater challenge. Attackers are getting to be more sophisticated, that includes a lot more experience of launching successful attacks. As we’ve discussed, increasing complexity provides more points of failure, plus more points attackers can exploit.

    Even small companies are actually operating a mind-boggling quantity of information, in motion and also at rest. We’re discussing terabytes, petabytes, and exabytes of both flow and storage. The only way data of this volume, moving at high velocity, might be managed is thru software. Though the rapid changes and growth in bad actor sophistication, regular programming and pattern identification protection will simply not keep up.

    This really is one of those cases where AI is not only optional or nice to get. AI can become the bulwark needed to protect businesses where hardly anything else can move fast enough.

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